Enhancing Venue Safety & Security with Cutting-Edge Facial Recognition Technology
Simple to use – Customisable and flexible – Innovative and forever evolving
Our industry-leading products
COMS Detect
A fully integrated, market-leading cloud-based facial recognition system that identifies excluded persons as they enter a gaming room by matching them against images stored in the CONCERN Database.
Watch Guard
Watch Guard is a high-performance facial recognition system designed for retail environments. Using advanced AI technology, it identifies known threats like banned individuals or anyone on a custom alert list.
Ezy Entry
A self-service electronic register that uses high-tech facial recognition software to identify guests quickly and accurately. Great for any industry.
Built on Experience. Powered by Innovation. Backed by Support.
Experience
COMS Systems has 7 years’ experience in providing Facial Recognition systems to hospitality and retail venues. More than 460 pubs, club and retail outlets have one of our systems installed across New Zealand, South Australia, Queensland and Victoria. COMS Detect, our latest system, is proven and reliable with 100% customer satisfaction.
Microsoft Partners
COMS Detect uses the latest Microsoft Algorithm to perform in cloud matching. This algorithm is constantly updated to provide world leading accuracy in detecting and identify faces in challenging conditions. It is scalable to handle large collections of images. COMS Detect is built with security and privacy considerations, complying with standards like GDPR.
Continuous Innovation
The COMS Management team have over 30 years’ experience in the gaming and hospitality industries. Our in-house development team ensures we can promptly deliver products and systems driven by customer feedback and global trends. As industry leaders, we never stop evolving. We are constantly improving and updating our products and services to stay ahead of the competition.
Customer Service
We pride ourselves on proving top quality support for the products and services we supply. Our extended call centre hours mean we are here to help when you need us. Customers can log a support request online anytime or call our help desk 7 days a week including public holidays from 8am – 9pm.
What our customers say
“From day one, the installation process was seamless — quick, easy, and completely unobtrusive to our daily operations. The onboarding process… was handled professionally and made adopting this technology stress-free.”
Scott Steele – Logan City Tavern
“We can confidently say that the COMS Detect Facial Recognition System has proven to be a game-changer in venue monitoring and harm minimisation across our network of venues.”
Carol Longhurst – Senior Gaming Manager, TAB New Zealand
“In recent years, COMS has continually enhanced the COMS Detect platform through ongoing research and development, introducing new features that our customers now depend on.”
Rob Holden – General Manager, New Zealand Community Trust
Get in touch
Email: sales@coms.services
Phone: 1800-324-918